14 Day Return Policy
We offer a 14 – day return policy. That enables our customers to purchase with confidence and return with ease. We understand that not all clothing purchased online will fit first time, so if you check and try your purchase as soon as it arrives and wish to return it, then we are here to help you. We offer the following returns policy:
Just return your unwanted item(s) within 14 working days (beginning the day you receive the goods*) for a full refund of the product price paid. Please complete the Returns Form fully with order references and contact details for you so we can process the return fully once received.
Horse & Dog items such as rugs, saddle cloths & boots etc. Please ensure your horse/dog is brushed and clean, & where possible use a sheet underneath the items when trying on.
We will refund you the product price. Return postage costs are the customers responsibility. We do not accept exchanges. Please re order from the website if you wish to exchange sizes.
*You must return the item(s) within 14 working days ( beginning on the day you receive the goods) in a new and unused condition – this means labels and tags attached.
At Christmas we run our standard returns policy. This is not extended.
*Terms and Conditions apply.