Returns

14 Day Return Policy 

We offer a 14 – day return policy – This applies to clothing and accessories only.
This enables our customers to purchase with confidence and return with ease. We understand that not all clothing purchased online will fit first time, so if you check and try your purchase as soon as it arrives and wish to return it, then we are here to help you. We offer the following returns policy:

Refund

Just return your unwanted item(s) within 14 days (beginning the day you receive the goods*) for a refund of the product price paid. Please complete the Returns Form with your order, references and contact details for you so we can process the return fully once received.

Horse & Dog items such as rugs, saddle cloths & boots etc. Please ensure your horse/dog is brushed and clean, & where possible use a sheet underneath the items when trying on.

We will refund you the product price. Return postage costs are the customers responsibility. We do not accept exchanges. Please re order from the website if you wish to exchange sizes.

*You must return the item(s) within 14 days ( beginning on the day you receive the goods) in a new and unused condition – this means labels and tags attached.

Please note handmade, bespoke, and personalised gifts are non returnable / refundable as these items are made to order.

Seasonal Returns

At Christmas we run our standard returns policy. This is not extended.

*Terms and Conditions apply.